About Kisumen Care Services
We believe everyone deserves to feel safe, valued and at home. Kisumen Care Services provides personalised care and support that helps adults live independently in the place they love most: their own home.
Get to know us
Explore Kisumen Care Services
Our Story
Kisumen Care Services was founded with a simple belief: that good care should feel personal. Too often, people receiving care feel rushed or overlooked. We set out to do things differently, building a service around listening, kindness and respect.
Today, our team supports people across Kent and Medway with domiciliary care, live-in care, disability support and respite care. Whatever the level of support, our aim stays the same: to help each person live well, on their own terms.
Our Mission
To provide safe, reliable and compassionate care at home that respects each person's choices, protects their dignity and supports their independence.
What we stand for
Our Values
Dignity
We treat every person with respect and protect their privacy.Choice
People decide how they want to be supported.Kindness
We care with patience, warmth and understanding.Reliability
We turn up, communicate clearly and keep our promises.Independence
We help people do as much as they can for themselves.
The Meaning Behind Our Logo
Our logo shows a family held within a heart, cradled by a caring hand. It reflects how we see our role: supporting not only the person who needs care, but their whole family, with warmth and a steady, helping hand.
Our approach
How We Approach Care
- 1
We listen first
We get to know the person, their routines and what matters to them. - 2
We plan together
Care plans are built with the person and their family. - 3
We match carers thoughtfully
We consider personality, interests and needs. - 4
We keep reviewing
Plans are updated whenever needs change. - 5
We stay in touch
Families always know who to contact and what is happening.
The People Behind Our Care
Our carers are the heart of Kisumen. They come from many backgrounds and bring a wide range of life experience, but they share the same commitment to caring with compassion and professionalism. Every carer is carefully recruited, trained and supported by our management team.
Safe, Regulated Care
Kisumen Care Services Ltd is registered with the Care Quality Commission. We follow clear policies on safeguarding, medication, recruitment and training, and we regularly review the quality of the care we provide.
Kisumen Care Services Ltd | Registered in England and Wales | Company number 12823972
We Would Love to Hear From You
Whether you are looking for care or simply have a question, our team is ready to help.