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Kisumen Care Services
Kisumen Care Services
Kisumen care coordinator working with a discharge nurse to arrange home care after hospital

Making a Referral to Kisumen

We work alongside social workers, hospital discharge teams, GPs and other professionals to help people receive safe, reliable care at home. Our referral process is simple, and our team will respond promptly to discuss each person's needs.

Make a Referral Speak to Our Care Team

Who We Work With

  • Social workers
  • Hospital discharge teams
  • GPs and community nurses
  • Occupational therapists
  • Local authority commissioners
  • Case managers
  • Housing and support teams
Kisumen carer helping an elderly woman settle back at home after a hospital stay

Services We Provide

  • Domiciliary care: Regular home visits for personal care and daily living.
  • Live-in care: One to one support from a carer living in the home.
  • Disability support: Person led support for adults with physical disabilities and sensory impairments.
  • Respite care: Short term care to give family carers a break.

Our Referral Process

  1. 1

    Send your referral

    Use the secure form below or call our team.
  2. 2

    We contact you

    We acknowledge the referral and discuss the person's needs and timescales.
  3. 3

    Assessment

    We carry out our own assessment with the person and those involved in their care.
  4. 4

    Care plan and start

    We agree the care plan, confirm a start date and keep you updated.
Kisumen care manager shaking hands with a social worker in a professional partnership meeting

Why Professionals Work With Us

  • Clear, prompt communication from a named contact
  • Person centred care plans shared with the people involved
  • Carers who are trained, supervised and supported
  • Regular reviews and updates when needs change
  • Registered with the Care Quality Commission

Funding and Commissioning

Please include the funding status in your referral so we can plan accordingly.

Make a Referral

Please share only the information needed at this stage. We will arrange a secure way to receive detailed care records after we contact you.

About you
About the person
Type of support

Choose all that apply.

For example "4 visits a day"

Intended start date

Summary only. No medical records. (0/400)

We use referral details only to respond to this referral and plan care, and store them securely with access limited to our care team. Read our Privacy Policy.

Prefer to Talk First?

Our team is happy to discuss a referral by phone.

Contact Our Team