In short
This website does not use cookies. We do not use analytics, advertising or tracking cookies, and we do not show a cookie banner because there is nothing to agree to.
The website does use one small piece of browser storage to save your progress in the care assessment form, and the map on some pages loads images from OpenStreetMap. Both are explained below.
What this website uses
| Name | Type | Purpose | How long |
|---|---|---|---|
| kisumen-care-assessment-draft | Session storage (not a cookie) | Saves the answers you have typed into the care assessment form, so they are not lost if you refresh the page. It stays on your device and is not sent to us until you submit the form. | Deleted when you close the tab or send the form |
This is strictly necessary for the form to work as you would expect, so it does not need your consent.
The coverage map
Some pages show a map of the areas we cover. The map images are loaded from OpenStreetMap, which means your browser connects to OpenStreetMap's servers and they receive your IP address and browser details to deliver the images. The map only loads when you scroll to it. You can read the OpenStreetMap Foundation privacy policy (opens in a new tab).
Fonts
The fonts on this website are served from our own website, so no information is sent to font providers.
Links to other websites
Our pages link to other websites, such as review sites, the Care Quality Commission and official advice services. Those websites may use their own cookies, which are covered by their own policies.
Managing cookies and storage
You can clear stored website data and block cookies at any time in your browser settings. Clearing site data removes any saved form progress. Most browsers explain how in their help pages.
Changes to this policy
If we ever add analytics or other non essential cookies, we will ask for your consent first and update this page. See our Privacy Policy for how we handle personal information.
Questions
If you have any questions about this policy, please get in touch:

